Trust Decision-Making with Controls

Modern multi-organisational coalitions are capable of bringing diverse sets of capabilities, assets and information sources to bear on complex and dynamic operations. However, the successful completion of these operations places demands on the trust between coalition partners. When it is necessary to rely on other partners, decision-makers must be able to make rapid and effective trust assessments and decisions. We propose a decision-theoretic model which allows controls to be used, as well as trust, to increase confidence in initial interactions. We consider explicit incentives, monitoring and reputation as examples of such controls.